Pat Duarte

I'm a developer, UX specialist and writer. Keep on reading to find out about work me!

See my work
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I'm versatile.

My specialty is UX writing, but I also have a wide range of skills from all my work experience.

I'm a team player and a fan of process. I was a member of an agile team for years. I've designed, coded, and tested. And, of course, I've written.

Sharing

Communication is key! I've been a presenter and workshop moderator in several conferences as well as independently.

Editing

I'm a ruthless editor.

Talk through your product

UX writing is all about using your product's voice to help users achieve their goals. My experience goes from defining a product's voice to writing that single phrase in a UI that helps build your user's trust and loyalty.

Find me on Upwork

My skills

What I've learned along my journey

I was a teacher before becoming a part of the world of software. I got my degree in computer science and worked as a developer before my first technical writing job over 10 years ago. For over 6 years I was as part of an agile team building a UX product. That's when I started shifting to UX writing.

What I've learned during this time are not only the technical skills but also the many skills necessary to become a well-rounded professional. You got that right. I'm not calling them soft skills!

  • Writing

  • UX

  • Coding

  • Agile methodologies

  • Teaching

Sample Work

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Title

Use the title to reflect the purpose of the tutorial.

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Purpose

Have a single purpose for each topic.

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Structure and hierarchy

In a tutorial, define primary and secondary steps. Name the main steps.

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Tooltips

Most of the time you don't see them. Don't forget to be consistent.

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Error message

Title, explanation, and call for action in a language the user can understand.

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Use of visual space

You need the right number of words for the available space. Not too few, not too many.

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Clarity and simplicity

Be straightforward and use simple language.

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Frontloading

Start with the most important bit of information.

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Buttons

Calls for action with the fewest words possible.