Brand identity
Defining your brand's personality is essential for your users form a personal connection with it. And to describe a personality you use words.
I'm a developer, UX specialist and writer. Keep on reading to find out about work me!
See my workI'm a certified English teacher and taught English as a foreign language for over 10 years.
I've got a degree in computer science and worked both for companies and independently.
I started out as a technical writer and ended up writing all kinds of product-related materials.
My specialty is UX writing, but I also have a wide range of skills from all my work experience.
I'm a team player and a fan of process. I was a member of an agile team for years. I've designed, coded, and tested. And, of course, I've written.
Communication is key! I've been a presenter and workshop moderator in several conferences as well as independently.
I'm a ruthless editor.
UX writing is all about using your product's voice to help users achieve their goals. My experience goes from defining a product's voice to writing that single phrase in a UI that helps build your user's trust and loyalty.
Find me on UpworkDefining your brand's personality is essential for your users form a personal connection with it. And to describe a personality you use words.
Once you know your brand's personality, you need guidelines for your written content. That's what a content style guide is.
You want the texts in your website to be clear and engaging. Be careful not to oversell it! Make good use of the visual space.
Reference material should be straightforward and helpful. It's something your users will come back to when they need help.
In user interfaces every word counts because you can't use many. Be concise, clear, useful, and stick to your voice. All in just a few words.
Other examples of UX writing I've done include support email templates, scripts for videos, onboarding material, and blog articles.
I was a teacher before becoming a part of the world of software. I got my degree in computer science and worked as a developer before my first technical writing job over 10 years ago. For over 6 years I was as part of an agile team building a UX product. That's when I started shifting to UX writing.
What I've learned during this time are not only the technical skills but also the many skills necessary to become a well-rounded professional. You got that right. I'm not calling them soft skills!