Error message

blog-image

Overview

Explain the reason for the error in plain language. Provide only relevant and useful information. Give users a way out.

Before

We can’t share this for you

The file ‘filename’ is too large to be shared to our servers. To make shares load faster, we restrict the size of each uploaded file/image to 6MB.

Can you make the file smaller and try again?

Another option is exporting to HTML with no size limit.

Too much text, unnecessary explanation.

After

We can’t share this for you

This file exceeds our 6 MB limit:

filename Can you make it smaller and try again?

Only relevant information.

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